FAQs

Content FAQ2

Please choose from the list below to find the issue we can help you with or scroll down.

Map help

Flyer help

Account help

Misc questions

  1. I can't find my store on the map?
    Please Type "Piggly Wiggly" before entering in the city name of your choice. example "Piggly Wiggly Crivitz"
    You may also zoom out on the local map
    After you enter the location for the area you would like to find your store, you can use the maps zoom in and out functions if your store is not visible. This will widen the map and let you find the store of your choice.

    Zoom location on map.
  2. Selecting your store your store
    The store locations will show up on the right or if you would like you can select the "pin" location on the map to view the store details.

    Store detail pins
  3. Finding store details
    Once selected the store details will appear below for you to confirm. To view the flyer click " Set as my store" to set your stores location and view their flyer.

    Store details popup
  4. Using the store flyers.
    While viewing the flyer you are able to click and drag with your mouse our use the mouse wheel to move the flyer up and down to easily view your page. To switch pages you can drag the page you are viewing left or right to switch flyer.
    You may also use your arrow keys on a keyboard to move up and down or switch pages as well as use the page up and down keys to adjust your view. pages.

    My Account extras
  5. Create a new account
    Locate the upper left corner of the website. Click the "My account" button. This will drop down two options. Click sign up to create a new account.

    Home Page My Account.
  6. Enter your information
    Fill in each space with the correct information. If you are getting an error, please ensure you are using the information that is linked to the card number. IE different first name or last name.

    Sign up pop up
  7. View your profile
    Once signed up, you can complete your profile with options choices if you like. If you would like to view your Pig Points click "my rewards" and it will show you your balance along with an estimate off the per gallon cost, up to 15 gallons!

    My Profile details
  8. Account Extras
    While logged into your account, there are many features such as change password, change "My Store", view rewards and more!

    My Account extras
  • Q: Why change the website?
    • A: In order to take advantage of the many new opportunities available we needed to update the website. We love our old site, but knew we had to update so that we would provide better service and savings to you, our customers going forward. We have a several new programs in the works to offer you in the future and this is the stepping stone to get there.
  • Q: Why do I have to make a new shopthepig.com profile?
    • A: We're planning ahead. Creating a new profile now, means less hassle when we begin to offer new savings and Piggly Wiggly Rewards programs. The new account information is more secure. You're better able to customize your information and offers that relate to you in the future. All that is required to create an account is your name and your Piggly Wiggly Rewards card number.
  • Q: It says my account needs review when I try and sign up?
    1. A: If you're having an issue creating an account please try the following:
      • You are using your most current Piggly Wiggly Card Number. The beings with 41********
      • If you have had a name change in the past and never changed the information with Piggly Wiggly, use that old name or use the form HERE to update your last name.
  • Q: I have an old Piggly Wiggly card, is that okay?
    • A: Yes, as long as that card number is most recent number for your account. Meaning, if you have gotten a card with a new number after that one, you must use the newer number. If you are using a previous card number, it will not function.
  • Q: If you sign up for a new card or they are replacing an old card, is that number active right away?
    • A: For in-store deals yes. It's not an issue. For online services such as checking pig points or clipping coupons, it will usually take effect over night or next business day as we take the time to protect your account to make sure only you have access to your rewards.
  • Q: What else can I do with this new profile?
    • A: We're working on all kinds of interesting and new ways to help you save, Digital Rewards to help save, the ability to update your card information directly, individualized offers, online shopping and much more.
  • Q: App is no longer working?
    • A: The app is owned and ran by the host company, when the company hosting our website changed so did the provider for our app. The new app is in development and we're looking to get it out early 2018.
  • Q: I Selected my store but I can't see the Flyer?
    • A: If all you see is a blank screen where the flyer should be displayed, chances are your web browser is blocking 3rd party cookies. This blocks the flyer software from displaying the flyer. You can turn off the blocking in the settings for the browser.

      1. Internet Explorer (IE): open "internet options" - Privacy - Site:
        type:
        www.shopthepig.com
        click "Allow" and then
        www.reebee.com
        and click "Allow"
      2. Chrome: Open "Settings" - "Advanced" under the privacy and security settings click "content settings" then click "cookies". Turn off "block third party cookies" or add
        www.shopthepig.com
        click "ADD" and then
        www.reebee.com
        and click "ADD"
      3. Firefox: Under the "history" heading choose "use custom settings for history"
        check: "Accept cookies from websites" Change the setting under "Accept third party cookies to "always" or add
        www.shopthepig.com
        click "Allow" and then
        www.reebee.com
        and click "Allow"
      You will then need to close and reopen your browser and the flyer you selected should appear. Unless you set this option again, you should not have to re-enter this information again.
  • Q: How do I use the new shopping list?
    • A: Adding items to list is set up now to allow you to add a specific variety of item to your shopping list. This is partially done to setup for future programs such as online shopping.

      1. Add Items to Shopping List:
        Click on item in the flyer you would like added to your list. Then proceed to click ‘View Details’. Next locate the specific variety you would like to purchase. Click the button ‘add to my list’. The green plus sign should turn to a check mark if added correctly.
      2. Finishing With the Shopping List: When all finished with selecting the desired products, at the top menu bar, click shopping list.
        This will show all the items you selected and added to your shopping list. You may edit the list in terms of quantity and list order by clicking ‘Departments or Alphabetical ’ for organizing your list.
      3. Saving Shopping List: Once your list is finished to your liking, you are able to print or email the list to yourself using the icons found at the top right of the list.
  • Q: I have a question, I need some help! What, who, how?
    • A: If you're having an issue logging in or your account is not linking with your Piggly Wiggly card properly, please use our contact form and let us know what problem you are having. We'll try to resolve it as soon as we are able and let you know!