Account Help or Registration Error
How to create a New Account
Locate the upper left corner of the website (where it says “Log In/Sign Up”). Click "Sign Up”. This will open up the sign up form. Fill out the information and click “Sign Up” to create a new account.
Enter your information for a new account
Fill in each space with your correct information. If you are getting an error, please make sure you are using the correct information that is linked to the Piggly Wiggly Rewards Card number. For example, the Piggly Wiggly Rewards Card may be linked to a different first or last name.
It says my account needs review when I try to sign up?
This generally means there is a conflict with the information you are entering when signing up and the information we have on file. If you're having an issue creating an account, please try the following:
- Please make sure you are using your most current Piggly Wiggly Rewards Card Number. That number is 11 digits long and begins with 41********
- If you have had a name change in the past and never changed the information with Piggly Wiggly, use the old name or use the form HERE to update your last name
- There may be an error in your account such as an incorrectly spelled last name, or you may be trying an old card number. Please use the form located: HERE to update us with your information.
How to view your profile and Pig Points
Once you are logged in, click on the person icon in the upper left hand corner of the screen, then click “My Profile”.You can complete your profile with some optional choices, such as email subscriptions and interests. Also, if you would like to view your Pig Points, click "My Rewards" and it will show you the balance along with an estimate of how much off per gallon, up to 15 gallons!
What can I do with my account once I am logged in?
While you are logged into your account you can clip coupons, view how much pig E-coupons have saved you, add items to a saved grocery basket, use click and collect (if offered at your location) and on “My Profile” page, there are many features you can use, such as change “Password”, change "My Store", view “My Rewards” to view your point totals and more!
How to Reset Password
To reset your password click the "Log In" button. Then on the screen where you normally would enter the user name and password, underneath the password box please click the link listed as "Forgot Password." On the new screen please enter the email address you signed up with, you will then be sent an email with a link to click to follow and reset your password. If you enter your email and you get a "We weren't able to identify you" error, please create a new account using your card number.
My password will not reset or I am getting an invalid account error
First, make sure you have a new account at shopthepig.com. If you had an account with the old shopthepig.com (prior to OCT. 2017) you will need to make a new account. If you have created a new account after Oct. 2017, then please watch your email for the reset email. Please check your spam folder if you do not receive an email within a few minutes.
Map / Store Finder Questions
How can I find my store on the map?
Please try typing in the city name of your choice in the search box.
For example, "Crivitz."
You may also use the map to zoom out to try to find the store you want.
After you enter the location of your store, you can use the map’s zoom in and out functions if your store is not visible. This will widen the map to help you find the store of your choice.
It cannot auto-locate my location!
The auto-locate function works on your computer or mobile device. If this service is unavailible it will use a location supplied by your Internet Service Provider. We recommend using the search bar to type in the location you would like if the auto-location is being denied for some reason.
I selected my store, but I can't see the flyer?
If all you see is a blank screen where the flyer should be displayed, chances are your web browser is blocking 3rd party cookies. Third party cookies are required. Disabling them blocks the flyer software from displaying the flyer. You can turn off the blocking in the settings for the browser.
How can I view store details?
Find the location you wish to view using the locator, click on the store name you can view some brief infromation such as store hours and a phone number will appear and the store details link will appear. Click on “Flyers” to view the flyer for that store.
You may also click on the “pin” location on the map, then click the button, “Store Details” to view the details for that store including store manager, phone number and any special hours the store may have.
Why do I have to select my store each time I visit shopthepig.com?
Shopthepig.com reads a cookie, a text file saved to your PC or device, that has your selection so it knows what flyer or store you are shopping at. If it cannot read this file because it's deleted, missing or corrupt, you will need to reselect your store from the locator. If you create a shopthepig.com profile by signing up, your store will be automatically set when you log in.
How can I get a new Piggly Wiggly Rewards Card?
If you are in need of a new Rewards Card, go to your preferred Piggly Wiggly store’s service counter. At the service counter they will scan your Driver’s License and issue you a new Rewards Card right on the spot, so there is no waiting for one in the mail. When you get your new Rewards Cards there will be one large card and two smaller key ring tags. The number on your new Rewards Card will be different, but your shopping history and Pig Points from your old card will merge with your newer card overnight. There is no way to get a new card with your old number. If your old information, or profile does not update overnight please send us an email using the Contact Us form.
I have a older Rewards Card Number, can I still use that on shopthepig.com?
Yes, as long as that card number is the most recent number for your account. Meaning, if you have gotten a card with a new number after that one, you must use the newer number. If you are using a previous card number, you will not be able to create an account with that number.
If I sign up for a new Rewards Card can I use it right away?
You can use your new card right away in store for savings and discounts.
For shopthepig.com and checking your Pig Points Balance it will update the next business day.
How can I update my Rewards Card information?
You can update your information at any Piggly Wiggly Service Desk or you can use our update form online.
How do I clip/save digital coupons on my Piggly Wiggly Rewards card?
Your Piggly Wiggly Rewards card can be used when you sign up for shopthepig.com, once you have created an account you can save coupons to your rewards card by "clipping" them from the coupon page. When selecting a coupon, the message "Coupon clipped" will display in the upper right of your screen and the coupon will be removed from the Browse Coupons page.
Can I view the saved coupons on my card?
Yes, while signed into shopthepig.com on the coupon page click on the link ""MY CLIPPED COUPONS." From this page you can view all your coupons saved to your card
Can I use any Rewards Card with my digital coupons?
Only the Rewards Card linked to your account can use the coupons. All other cards you may have will not allow the coupons to process at the checkout.
Can print the digital coupons and bring them in?
No, while you can print a list of the coupons you have on the "MY CLIPPED COUPONS" tab, that is just a print out to remind you of the items you have saved. The print out is not a valid coupon that you can present to the cashier.
Can I use paper coupons and digital coupons too?
You can use paper coupons and digital coupons on the same order, however; you cannot use them on the same items. If you try to use a paper coupon and a digital coupon your paper coupon will apply and the digital coupon will not. Your digital coupon will stay saved to your account for later use, or the offer expires.
If my store offers double coupons, can I double the digital coupon?
Digital coupons are not eligible for doubling.
Do I need the app or can I download the coupons to my phone?
When you clip coupons, they are saved digitally to your card number attached to your shopthepig.com account. Your phone or application does not need to have anything downloaded to them.